FAQ’s

What finish shall I have?

CNC Plasma Cut Sign can be supplied in one of four finishes. (RAW) Raw and untreated, this will rust over time giving a great look – This is our standard finish and is what the above price is based upon. The raw finish may have odd surface marks but nothing major. This very normal for sheet material and can be sanded/burnished out or wire brushed with a grinder. (RAW+LAC) Raw and clear lacquer coated, which will help protect the ‘steel’ look for several years to come. (PAT) A patinated finish which makes it look rusty and aged. (PAT+LAC) And finally, we take the ‘rusty’ patinated look and protect it with a coat of clear lacquer.

The ‘rusty’ patinated (PAT) finish is a layer of oxidised material artificially generated and is powdery and can be loose for a few day or weeks. Therefore it needs to be looked after. It is recommended that if you having your sign or artwork delivered it might be best to consider having it lacquered (PAT+LAC) as well or choose another finish. If you want your sign to just simply choose (RAW) and when you get your sign or artwork thoroughly degrease it before putting it outside. Then just let mother nature do her job.

‘Rusty’ Patinated Finish | (PAT+LAC) on the left and (PAT) on the right | For illustration purposes only.

Now, we strongly recommend that you have your sign in (RAW) Raw and untreated as this way you can make the sign your own when you get, by either leaving as or finish paint it to compliment your house or premises.

Can I customise the sign? | CNC Plasma Cutting Menorca

The simple answer is YES. You can customise your sign to a degree but we will need to send you artwork to approve. For customisations, there might be a slight price change if your customisation requires extra material or further labour. Obviously names and numbers can be changed without any cost as that only makes sense. Sign dimensions could be changed along with font type. When choosing a new or replacement font please visit Google Fonts (https://fonts.google.com/) and select them from there as this is an easy location for us all. Alternatively, open up your Microsoft Word and choose one of those fonts as they are often standard across all platforms.

Please note standard signs are delivered without any fixing holes as this is often so much easier when it comes to lining up with mortar or brick lines. But if you require fixing holes in suitable corners just select this option above. We can also offer depending upon the sign design rear 6mm diameter studs. These are welded to the rear face and allow the use of blind holes in the mounting surface with the use of glue such as ‘No Nails’.

Frequently asked question | Plasma cutting of signs and artwork in Spain

How do I tell you about my changes or customisations?

Simply contact us via the Contact Form on the Homepage describing what you need and we will get back to you. Or secondly, select your desired product plus finish option/s from the information above. Then Add to Basket and proceed to Checkout. Once you have received your Order Confirmation email reply to it stating your customisation changes – Simple 🙂

How long will the sign last?

Good question, based upon the research done by the Americain Galvanisers Association (https://galvanizeit.org/) on the rate of which untreated steel corrodes. Here are some of their findings.

1µm = 0.001 mm Therefore possible worst case is approximately 0.17mm/Year in a marine environment.

When will I get my sign or design?

Standard designs with no changes we aim to get the item made and despatched in 4 to 7 working days. If it is a Custom Designed sign with a number or name changes then we aim to get the artwork to you in 3 to 5 working days and once approved your bespoke item will be made and despatched in 4 to 7 working days. However, if your project or design is urgent please contact us in advance of ordering so we can best help you.

Deliveries | Do you to fishing boats?

We use SEUR/DPD for all our deliveries. Currently, we deliver to Spain, Portugal, Germany, France, Italy, Netherlands and the UK. At Checkout you can pick the type/speed of delivery. Those who live in Menorca can choose to collect directly from us.

Custom Designs | I want something special

As we design and build all inhouse we love to get requests for personal or customised signage. Send us your ideas, designs and sizes. We will then come up with something special for you. We will list the item on our shop so that you see the final design. Once you are happy simply click and buy and the process will begin.

Something went wrong | Returns

If your sign, house name or design arrives and it is damaged, it is very important that you take images of the packaging from the outside to demonstrate an issue with the carrier. Plus images of the damage it’s self. All this must be done within 2 days of being signed for else we can not help. We are happy to accept returned items within 10 days of delivery but can not accept any designs or signs that have been customised. All items must be delivered back in the same condition they were delivered in. Return delivery charges are your responsibility. Once everything is in order a Credit Note will be issued.

Need to know more? Drop us a line and find out how we can make your design pop.